From Denver Water: In 2020, Denver Water launched its Lead Reduction Program. You can see the progress so far by checking out the program dashboard. As an important and trusted source of information for your community, we want to let you know what to expect as we look ahead to 2021.
Customers enrolled in the program (you can check if a property is enrolled using our online map) should have received program information and a water pitcher and filter in 2020. We’ll continue to send replacement filters and reminders about proper filter use in 2021. Later this year, we’ll also begin sending water quality tests to select homes to help refine our inventory of where we suspect there are lead service lines.
Residents at properties identified for upcoming replacement work will receive a packet outlining the replacement process in more detail and asking for the property owner’s consent to allow Denver Water to move forward. We use a predictive model that takes into account those who are most vulnerable and at-risk from lead exposure, underserved areas and planned construction activities to identify where we will be doing line replacement work the following year. A map showing the 2021 work areas and other planned construction activity will soon be available at denverwater.org/Lead.
We will also continue to host virtual community meetings for customers to engage with the program team. We’ll provide details on these and other engagement opportunities as soon as they’re available. Residents can continue to find information on the program at denverwater.org/Lead, call Customer Care at 303-893-2444 or email lead@denverwater.org.
Sincerely,
Denver Water
denverwater.org | denverwaterTAP.org
